Privacy Policy & Data Practices

Effective Date: August 2026 | World Air Tours and Travels, Kerala, India

1. Overview

World Air Tours and Travels ("we," "our," or "us"), founded by Noushad KV and operating from Kerala, India, provides travel, visa, flight, and pilgrimage assistance. This policy outlines how information is handled when interacting with our AI concierge ("Yathra AI").

2. Information We Process

• Contact Details: Your name, phone/WhatsApp number, and email when voluntarily provided for booking inquiries.
• Travel Inquiries: Flight routes, passenger counts, passport/visa renewal needs, and tour dates.
• Voice Input: Real-time audio streams when using the browser microphone to converse in Malayalam, Manglish, or English. Spoken input is transcribed on the fly and never sold.

3. Purpose & Usage

• Providing live fare guidance and routing qualified travel requests to our Kerala, India booking desk.
• Coordinating with airline GDS, visa facilitation, and Umrah tour operations.
• Seamlessly transitioning conversations to our official WhatsApp booking line (+91 9605574786).

4. AI Infrastructure & Security

Yathra AI is engineered by Mezviq Solutions and hosted on enterprise infrastructure via Botpress Cloud and secure Large Language Model APIs. We do not sell, broker, or rent customer personal information to external advertising platforms.

5. Direct Office Redressal